Effective Date: 01/01/2025
This Privacy Policy explains how Dialogg Europe SRL (“Dialogg”, “we”, “our”) collects, uses, and protects your personal data when you use dialogg.ai, in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
The data controller for personal data collected via dialogg.ai is:
Dialogg Europe SRL
Avenue Louise 54, 1050 Brussels, Belgium
Email: [email protected]
We may collect:
Purpose | Legal Basis |
Account management | Performance of contract (Art. 6(1)(b)) |
Providing the service | Performance of contract (Art. 6(1)(b)) |
Customer support | Legitimate interest (Art. 6(1)(f)) |
Improving services | Legitimate interest (Art. 6(1)(f)) |
Legal compliance | Legal obligation (Art. 6(1)(c)) |
We may share data with:
| Entity Name | OpenAI Product or Service | Location of Processing | Purpose of Processing |
| Microsoft Corporation | API ChatGPT Enterprise ChatGPT Edu ChatGPT Team | Australia Canada France Germany India Japan Norway Poland Singapore South Africa South Korea Sweden Switzerland United Arab Emirates United Kingdom United States | Cloud infrastructure |
| OpenAI, OpCo, LLC | API ChatGPT Enterprise ChatGPT Edu ChatGPT Team | United States | OpenAI Global, LLC |
Data may be transferred outside the EU/EEA under valid mechanisms (e.g., SCCs).
We retain personal data for no longer than necessary. Transcripts and interaction data can be configured for automatic deletion per customer request or standard retention policy (default: 6 months).
Under GDPR, you have the right to:
We use technical and organizational measures to secure your data, including encryption, access control, and regular audits.
If you have any questions regarding these Terms, please contact:
Dialogg Europe SRL
54 Avenue Louise,
1050 Brussels, Belgium
Email: [email protected]
Website: dialogg.ai
